Diamond Bank is a leading bank .The operation of Diamond Bank scales over more than 160 branches, with key business services offered to their customers.
CIS Professional services played a key role in:
- Providing Consultancy for the concept of the management platform.
- Proposing a roadmap whole solution based on BTO Portfolio.
- Implementation and customization of the management solution.
- Go-Live assistance
BEAC is the central bank of seven countries (Cameroun, Chad, Equatorial Guinea, Congo, Gabon, France, and Central African Republic) in the middle-west of Africa.
The BEAC, based on the complexity of their infrastructure, spanned over these countries requested the concept and installation of one automated management platform.
CIS Professional services played a key role in:
- Auditing the BEAC environment.
- Providing Consultancy for the concept of the management platform
- Proposing a whole solution based on BTO Portfolio.
- Provide continuous training and knowledge-transfer sessions for the BEAC staffs.
- Implementation and customization of the management solution.
CIS team is provided on-site support services on the BTO platform (problem resolution, enhancement/customization services.
The solution proposed covered the renovation of Banco BIC infrastructure’s main site and 64 branches.
The objectives of the project were to replace the existing equipments with state of the art technology that should:
- Enhance the overall network performance by providing higher bandwidth capabilities and new connection type (DSL)
- Increase the security by being able to support encryption of the traffic over the WAN
- Prepare the bank to use latest technological development such as Voice Over IP
First Bank if Nigeria is the leading in banking sector in Nigeria, with more than 350 branches across all the country.
First Bank Of Nigeria, based on the complexity of their infrastructure, spanned over these countries requested the concept and installation of one automated management platform to assure more availability of the services towards their end-customers.
- HP Dashboard: To provide real time health view on the infrastructure and the business services.
- HP Business Availability Center: To generate SLM for the line of business; including business transaction performance and end-user experience.
- HP Network Node Manager and Performance Insight: To assure a high availability on the network infrastructure, providing accurate forecast on bandwidth and utilization.
- HP Operations and related agents and SPIs to manage all servers and infrastructure applications (Oracle Database, Ms-Exchange, Active Directory …).
- HP Storage Essentials: to manage the fault and performance of mixed storage devices.
- HP Service Manager: to implement trouble ticketing, automated incident management, solve repetitive problems and measure Service level of operations. The platform is used to record and follow on all internal business transactions.
CIS team is providing on-site support services on the BTO platform (problem resolution, enhancement/customization services).
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